Overview of Data Protection

General Notice

The following information aims to give you a straightforward understanding of what happens to your personal data when you visit this website. The term “personal data” refers to any information that can be used to identify you personally. For more detailed information on data protection and your specific rights, please refer to our comprehensive Data Protection Policy, which is included below.

Data Collection on this website

Who Is Responsible for Data Processing:
The collection and handling of personal data on this website are carried out by its operator. You can find the operator’s contact details under the section “Information about the Responsible Party” (referred to as the “controller” under the GDPR) in this Privacy Policy.

How We Collect Your Data and why we use them:
We obtain personal data directly from you when you share it with us — for example, by completing and submitting our contact form. Additionally, certain information is automatically gathered by our IT systems when you visit the site or after you have consented to such data collection. This may include technical data such as your web browser, operating system, IP address, and the exact time of your access. This data is automatically recorded whenever you use the website. Some of the collected data is essential to ensure that our website functions properly and securely. Other information helps us better understand how users interact with our site and allows us to improve your browsing experience.

Your Rights Regarding Personal Data:
You have the right to request information at any time about the origin, recipients, and purposes of your stored personal data. This information will be provided free of charge. You also have the right to request the correction or deletion of your data, as well as to withdraw your consent to data processing at any point — such withdrawal will apply to all future processing. In certain cases, you may request a temporary restriction of data processing. Furthermore, if you believe that your data protection rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority. For any inquiries related to data protection, you may contact us at any time using the contact details provided in this Privacy Policy.

Analytics and third – party tools

Your browsing activity on this website may be analyzed for statistical purposes. Such analyses are typically performed using specialized analytics software.

Hosting and content delivery networks

Our website is operated through an external hosting service provider (“host”). Any personal information collected via this site is stored on the host’s servers. Such information may include — without limitation — IP addresses, details from contact or inquiry forms, metadata, communication data, contractual details, names, page visits, and other data generated through interactions with our website.

The use of this external hosting provider serves two purposes: a) the fulfillment of contractual or pre-contractual obligations with prospective and existing clients (Art. 6(1)(b) GDPR), and b) the legitimate interest of ensuring a secure, reliable, and efficient online service provided by a professional partner (Art. 6(1)(f) GDPR). The host processes personal data exclusively to the extent necessary for the proper performance of its contractual duties and strictly in accordance with our instructions.

Data Recording on our website

Cookies

This website utilizes “cookies,” which are small text elements stored on your device to enhance your browsing experience. These files are harmless and serve various technical and analytical purposes. Some cookies remain active only during your visit (so-called session cookies) and are automatically deleted once you close your browser. Others (persistent cookies) stay stored on your device until you delete them manually or your browser erases them after a set period. In addition, certain third-party cookies may be placed on your device when you visit our website. These are provided by external service providers and allow functionalities such as payment processing or embedded content from other platforms.

Cookies perform multiple functions. Some are indispensable for the proper operation of the website (for example, enabling the shopping cart or video display), while others help us analyze user behavior or personalize marketing content. The legal basis for storing cookies necessary for communication processes or for providing specific functions requested by the user (functional or required cookies) is Article 6(1)(f) GDPR, as our legitimate interest lies in ensuring the reliable and optimized operation of our online services. If we ask for your explicit consent to the use of non-essential cookies, such data processing will be based solely on your consent (Article 6(1)(a) GDPR), which you may withdraw at any time.

You may configure your browser to alert you whenever cookies are set, to accept them only in specific cases, to block certain cookies, or to delete all cookies automatically when closing the browser. Please note that disabling cookies may result in limited website functionality. If analytical or third-party cookies are used, you will be informed separately in this Privacy Notice and, where required, asked for your prior consent.

Server Log Files

The website’s hosting provider automatically collects certain technical data, known as server log files, transmitted by your browser. This includes: Browser type and version / Operating system used / Referrer URL / Hostname of the accessing device / Timestamp of access / IP address. These data sets are not merged with other data sources. Their processing is based on Article 6(1)(f) GDPR, as we have a legitimate interest in the stable, secure, and optimized presentation of our website.

Contact Form

When you submit a message via our contact form, the details you provide—including personal and contact information—are stored for the purpose of responding to your inquiry and any follow-up questions. We will not share this information with third parties without your prior consent. The processing of such data is governed by Article 6(1)(b) GDPR, if related to contractual or pre-contractual obligations. In all other situations, processing is based either on our legitimate interest in managing incoming requests efficiently (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR) if requested. Your submitted data will remain stored until you ask for deletion, withdraw your consent, or the purpose for data retention no longer applies. Statutory retention requirements remain unaffected.

Inquiries via E-mail or Telephone

If you contact us through e-mail or telephone, your message and any accompanying personal data (e.g., name, contact details, and inquiry) are processed to handle your request. We do not share such data without your consent. Data processing is based on Article 6(1)(b) GDPR when communication pertains to contractual matters or preparatory steps thereof. For other inquiries, processing relies on our legitimate interest in effective correspondence (Article 6(1)(f) GDPR) or on your explicit consent (Article 6(1)(a) GDPR), if provided. Your contact data remain stored until deletion is requested, consent is revoked, or the communication purpose no longer applies. Statutory storage obligations remain in effect.

Social media

We operate publicly accessible profiles on several social networking platforms. The particular platforms we use are listed below. Social networks such as Facebook, Instagram, or LinkedIn are capable of conducting extensive analysis of your online behavior whenever you interact with their websites or with web pages that include integrated social media functionalities (for instance, “like” buttons or banner advertisements). When you access our social media profiles, multiple processing activities relevant to data protection may occur.

If you are logged into your social media account while visiting our profile, the platform operator can directly associate your activity with your personal account. Even if you are not logged in—or do not hold an account on that platform—certain personal information may still be collected, for example, through cookies stored on your device or by recording your IP address. Using this information, social network operators may create detailed user profiles reflecting your preferences and interests. These profiles can be utilized for targeted advertising both within and beyond the respective platform. If you possess an account with the network, advertisements aligned with your interests may appear on any device where you are logged in. Please note that we do not have insight into all processing activities performed by social network providers. Depending on the platform, additional independent processing may take place. For precise information, please review the respective provider’s terms of use and privacy policy.

Our presence on social media platforms serves the purpose of achieving the broadest possible online visibility. This represents a legitimate interest within the meaning of Article 6(1)(f) of the General Data Protection Regulation (GDPR). The legal basis for data processing performed by the social media providers themselves may differ and is determined by each operator (e.g., user consent under Article 6(1)(a) GDPR).

When you visit our social media pages (e.g., on Facebook), both we and the operator of the respective platform share responsibility for data processing activities triggered by your visit. You may, in principle, exercise your data subject rights (access, rectification, erasure, restriction, portability, and complaint) either against us or against the platform operator. However, despite the shared responsibility, our influence on the platform’s data processing remains limited. The extent of our control depends on the provider’s operational and technical policies.

Any personal data collected directly by us through our social media profiles will be erased once the purpose of storage ceases to exist, your consent is withdrawn, or you request deletion. Cookies will remain on your device until manually removed. Mandatory statutory retention periods remain unaffected. We do not control how long social media platforms retain your data for their independent purposes. For further details, please refer to each platform’s privacy notice.

Analysis tools and online advertising

Google Analytics

This website uses Google Analytics, a web analytics service offered by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics assists us in understanding how visitors interact with our website. It collects various data points such as the pages viewed, the duration of visits, the type of device and operating system used, and the user’s geographical origin. These data may be grouped by Google into anonymized profiles linked to a particular user or device. Additionally, Google Analytics may capture user interaction patterns, including mouse movements, scrolling, and clicks. It employs machine learning techniques and predictive models to refine statistical analyses of this aggregated data. Google Analytics uses technologies like cookies and device fingerprinting to recognize returning visitors and to map behavioral patterns. Data processing occurs under Art. 6(1)(f) GDPR, as the site operator holds a legitimate interest in optimizing both the online experience and marketing performance. Where consent is legally required (for instance, regarding cookie storage), processing is based solely on Art. 6(1)(a) GDPR, with the option to withdraw consent at any moment.

Google Tag Manager

Our website employs Google Tag Manager, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
This tool serves as a technical framework that enables the integration and administration of tracking and analytical functions on our site. Google Tag Manager itself does not generate user profiles, store cookies, or perform any independent data analyses. It merely activates and organizes the tools connected through it. The deployment of Google Tag Manager is based on Art. 6(1)(f) GDPR, reflecting the website operator’s legitimate interest in ensuring efficient and straightforward management of analytical and marketing tools. Where explicit consent has been provided, processing is carried out pursuant to Art. 6(1)(a) GDPR, and that consent can be withdrawn at any time.

Google Signals

We utilize Google Signals, which enables cross-device tracking when you are logged into your Google account. This allows the collection of aggregated data such as location, search history, YouTube engagement, and demographic information to tailor advertising content. The resulting data may be associated with your Google profile and subsequently used to deliver personalized marketing messages. Moreover, anonymized statistics may be generated to identify general user trends.

You can prevent Google Analytics from collecting and processing your data by installing the browser add-on available here: tools.google.com/dlpage/gaoptout. For comprehensive information regarding Google’s data handling, please refer to their Privacy Policy: support.google.com/analytics/answer/6004245.

IP anonymization

To enhance privacy, IP anonymization has been activated on this website. This means your IP address is shortened by Google within the European Union or in other countries participating in the European Economic Area before being transmitted to the United States. Only in rare cases will the complete IP address be transferred and truncated afterward. Google uses this anonymized information on behalf of the site operator to compile reports on web usage and to provide additional services associated with website activity. Your IP address will not be merged with other Google data.

Demographics and Interests

Our site activates the “Demographics and Interests” feature within Google Analytics. This allows the creation of non-personalized reports detailing age groups, gender, and areas of interest among visitors—data derived from Google’s advertising network and third-party sources. These statistics cannot be linked to any identifiable person. You can disable this feature at any time by adjusting the ad settings in your Google account or by opting out of Google Analytics tracking as explained above.

Data Processing Agreement

We have entered into a data processing agreement with Google and strictly comply with the requirements of European and national supervisory authorities when using Google Analytics.

E-Commerce Tracking

Our website also applies the E-Commerce Tracking function within Google Analytics to assess purchasing behavior, including order frequency, average value, shipping costs, and the time between viewing a product and completing a purchase. These metrics may be linked under a unique transaction ID to assist in optimizing online marketing strategies.

Retention

User- and event-level data associated with cookies, user IDs, or advertising IDs (such as DoubleClick or Android identifiers) are anonymized or deleted after 14 months. Further information is available at: support.google.com/analytics/answer/7667196.

Google Ads

This site participates in Google Ads, an advertising platform managed by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Ads allows us to display promotional content within Google Search results or across partner websites based on user search terms and behavioral data. We can evaluate which keywords trigger our ads and how many result in engagement or conversions. The use of Google Ads is founded on Art. 6(1)(f) GDPR, reflecting the operator’s legitimate interest in promoting products and services effectively. Transfers of data to the United States rely on the European Commission’s Standard Contractual Clauses (SCC). Certainly.

Facebook Pixel

Our website utilizes the Facebook Pixel, a tracking technology provided by Meta Platforms Ireland Ltd., located at 4 Grand Canal Square, Dublin 2, Ireland. This analytical tool helps us measure the performance of Facebook advertisements by monitoring user activity once a visitor has interacted with one of our ads and subsequently accessed our website. According to Facebook, the collected data may also be transferred to servers in the United States and other countries outside the EU. The Facebook Pixel enables us to assess how effective our advertising efforts are for statistical and market research purposes, allowing us to improve the design and targeting of future campaigns. While this data is available to us only in an anonymized form, Facebook itself processes and links it to individual user profiles in line with its Data Usage Policy. This allows Facebook to display personalized advertising both on its own platform and across external websites. Please note that we do not have any control over how Facebook processes or further uses this information. The deployment of the Facebook Pixel on our website is based on Article 6(1)(f) of the GDPR, as we have a legitimate interest in conducting targeted and efficient online marketing. Where user consent for cookie storage or similar technologies is required, processing will only occur in accordance with Article 6(1)(a) GDPR, and such consent may be withdrawn at any time.

Google Maps

Our website incorporates the Google Maps service, operated by Google Ireland Limited, located at Gordon House, Barrow Street, Dublin 4, Ireland. To enable the display and interaction with map features, it is necessary for your IP address to be processed. In most cases, this data is transmitted to Google’s servers in the United States, where it is subsequently stored. The operator of this website has no influence over the nature or extent of that transmission. When Google Maps is activated, Google may also load specific web fonts to ensure consistent font rendering. Your browser will temporarily store these fonts in its cache to enable accurate text display. The inclusion of Google Maps serves the legitimate purpose of visually enhancing our online presence and making our listed locations easier for visitors to locate, as per Art. 6(1)(f) GDPR. Where consent is required, data processing is conducted solely on the basis of Art. 6(1)(a) GDPR. Such consent can be withdrawn at any point with future effect.

Contractual Processing & Disclosures

We process personal data only when required for the establishment, implementation, or modification of a contractual relationship. This includes information necessary for orders, account setup, or other pre-contractual activities. Such processing is justified under Art. 6(1)(b) GDPR, which permits the use of data when essential for contractual performance. We also process data related to the use of this website only insofar as it enables the provision and billing of our services. Once an order has been fulfilled or a contractual relationship has ended, the respective customer data is deleted—subject, of course, to any statutory retention obligations.

When you place an order, the data required for delivery and payment is transmitted to the relevant logistics and payment providers. These recipients receive only the information strictly necessary to perform their duties. The legal ground for this transmission is Art. 6(1)(b) GDPR, covering both contractual and pre-contractual fulfillment. Should you consent under Art. 6(1)(a) GDPR, we may also share your email address with the delivery company to enable shipment updates via email. You can revoke this consent at any time with future effect.

Provide a newsletter request

Visitors to our website have the option to sign up for our complimentary newsletter. During the registration process, the following personal details entered into the subscription form are transmitted to us: First and last name / Email Address / Country / City and Postal Code.

In addition, the following technical data are automatically collected at the time of registration: IP address of the accessing device & Date and exact time of registration. Your consent to data processing is explicitly obtained during registration, and reference is made to this Privacy Policy. The collected data is used solely for the purpose of sending newsletters and is not shared with any third parties.

Legal Basis for Data Processing

The processing of your data is based on Article 6(1)(a) of the General Data Protection Regulation (GDPR), which permits processing when the user has given explicit consent. We employ a double opt-in procedure to ensure secure registration. After you sign up, you will receive an email asking you to confirm that you are indeed the owner of the submitted email address and wish to receive the newsletter.

Your email address is required exclusively for the distribution of the newsletter. Any additional data collected during the registration process serves to prevent misuse of our services or the provided email address. Your data will be retained only for as long as necessary to fulfill the purposes outlined above. The email address will remain stored while your newsletter subscription is active. Any supplementary registration data (e.g., IP address) are generally deleted within seven days after collection. You may unsubscribe from the newsletter at any time. A direct link for cancellation is included in every newsletter email. Once you unsubscribe, all related personal data will be deleted promptly.

General information and legal disclosures

At this website, the safeguarding of your personal data is a matter of utmost importance to us. We treat all personal information with strict confidentiality and in accordance with applicable data protection laws, as well as the provisions set out in this Privacy Policy. Each time you access our website, certain personal data are automatically collected. “Personal data” refers to all information that can be used to identify you as an individual. This Privacy Policy describes the types of data we gather, the reasons for doing so, and the manner in which these data are processed. Please note that data transmission via the Internet — particularly through email communication — may entail security vulnerabilities. Complete protection of your data against unauthorized third-party access cannot be guaranteed. The controller is the individual or legal entity that alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Unless otherwise stated in this policy, personal data are retained only for as long as the purpose of their collection remains applicable. Once that purpose no longer exists, the data are erased. If you validly request deletion or withdraw consent for processing, your data will be deleted unless legal obligations (such as tax or commercial record-keeping duties) require otherwise. In such cases, data will be deleted once those obligations expire.

Some of the tools and services we use are provided by companies based in the United States or other countries outside the European Union that are not deemed to offer an equivalent level of data protection. When such tools are active, personal data may be transmitted to and processed in these jurisdictions. Please be aware that, for example, U.S. authorities may have access rights to personal data for security and surveillance purposes, and affected individuals have limited legal remedies available. We have no influence over such governmental data processing practices.

Certain forms of data processing are only lawful with your explicit consent. You may withdraw any consent previously granted at any time, with effect for the future. The legality of data processing carried out prior to your withdrawal remains unaffected.

Your GDPR rights

• Right to object: If your personal data are processed on the basis of Article 6(1)(e) or (f) GDPR, you have the right to object to such processing at any time for reasons arising from your particular situation. This also applies to profiling activities based on those provisions. If you exercise this right, we will cease processing your personal data unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims. If your data are used for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing, including profiling related to direct advertising. Upon objection, your data will no longer be used for these purposes.
• Right to file a complaint: Should you believe that your data are being processed in breach of the GDPR, you have the right to lodge a complaint with a competent supervisory authority, particularly in your country of residence, workplace, or the location of the alleged infringement. This right exists irrespective of any other administrative or judicial remedies.
• Right to data portability: You have the right to request that data which we process automatically — on the basis of your consent or for the performance of a contract — be provided to you or to a third party in a structured, commonly used, and machine-readable format. Direct transfer to another controller will occur only when technically feasible.

Security (SSL/TLS) & Payment Data

For security reasons and to protect the transmission of confidential information (such as orders or inquiries), this website employs SSL or TLS encryption. You can recognize an encrypted connection when the browser’s address line switches from “http://” to “https://” and a lock symbol appears. When encryption is active, data transmitted to us cannot be read by unauthorized parties.

If payment data (e.g., bank account or credit card details) must be transmitted to us for the fulfillment of a fee-based contract, such transmissions occur exclusively over SSL or TLS-encrypted channels. The indicators of a secure connection are identical to those described above. Encrypted communication prevents third parties from accessing your payment information.

Within the limits of applicable law, you have the right at any time to obtain information regarding your stored personal data, their source and recipients, and the purposes of their processing. You may also request correction or deletion of your data. For any related inquiries, please contact us directly.

You may request restriction of processing of your personal data in the following cases: a) If you dispute the accuracy of the data, for the duration of the verification process, b) If processing is unlawful and you prefer restriction over deletion, c) If we no longer need the data, but you require them to assert or defend legal claims, d) If you have objected under Article 21(1) GDPR, pending resolution of the balance of interests. When processing is restricted, your data — apart from storage — may be processed only with your consent, for legal claims, or to protect the rights of another person or important public interest.

We expressly object to the use of our contact details published in accordance with legal notice requirements for sending unsolicited advertising or informational materials. We reserve the right to take legal action against the unsolicited transmission of promotional content, such as spam emails.

We reserve the right to revise and update this Privacy Policy as needed to reflect changes in data protection laws or service operations.

10th October 2025